At KINGSANDROSES, we strive to ensure every piece meets our standard of craftmanship and quality.

if you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To initiate a return, please contact us using the form below or by email and include:

• Your order number
• Your email adress
• The item(s) you wish to return
• The reason for the return

Returned item must:

• Be unused and unworn
• Be unwashed and unaltered
• Be free from stains, odors, damage or signs of wear
• Include all original packaging,labels, and tags

KINGSANDROSES reserves the right to refuse returns that do not meet these conditions.

Unless the item is defective, damaged upon arrival, or incorrectly supplied, return shipping costs are the responsibility of the customer.

Customers are responsible for ensuring returned items are securely packaged and protected during transit.

Once your return has been received and inspected, we will notify your outcome.

Approved refunds will be issued to the original payment method used during checkout.

Refunds are typically processed within 14 days after receipt and inspection of the returned item.

We carefully inspect every order before shipment.

if your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number
• Clear photographs of the item
• Photographs of the packaging
• Photographs of the shipping label

Where appropiate, we may offer:

• Replacement
• Repair
• Refund

KINGSANDROSES Specializes in unique, custom-crafted fashion pieces.

Custom-made, personalized, altered, commisioned, or made-to-order farments are produced specifically according to costumer specifications.

This includes:

• Custom Clothing
• Special Cuts and Tailoring
• Exclusive Prints
• One-Of-One Garments
• Limited Edition Bespoke Pieces
• Artist Collaborations
• Personalized Designs

Because these items are created exclusively for the customer, they are exempt from the statutory right of withdrawal under applicable European consumer legislation.

Custom fashion items cannot be returned, exchanged, or refunded unless:

The item arrives damaged

• A manufacturing defect is present
• The delivered item materially differs from the approved order specifications

customers are resonsible for revieuwing and approving all design details, sizing, colors, artwork placement, and production specifications before production begins.